FAQ
Trust Grid Services is a specialized physical decontamination firm. We focus on the professional cleaning of high-stakes technical environments like data centers and medical labs.
We are based in Statesville, North Carolina, and serve the surrounding regional infrastructure.
We are currently in our developmental phase with a targeted full-service launch in 2027/2028.
We are currently accepting applications for our 2027/2028 service window. You can join our waitlist to secure a baseline site audit.
No. Standard cleaning can actually damage sensitive electronics. We are a technical remediation firm that uses specialized chemistry and filtered equipment designed for high-uptime environments.
It stands for the trust our clients place in us to maintain the integrity of their physical data grids and infrastructure.
Service & Technical Details
It is the process of removing microscopic particulates (dust, skin cells, hair, and metallic filaments) that interfere with hardware performance and airflow.
No. Our work is strictly limited to the physical environment and the exterior of the hardware. We do not touch your digital data.
The plenum is the space under your raised floor or above your ceiling where air flows. Dust buildup here is pushed directly into your servers, causing them to overheat.
These are tiny metallic filaments that grow on galvanized surfaces. If they break off and get sucked into a server, they can cause a microscopic short circuit. We identify and remediate these.
Yes. Our protocols are designed for "zero-downtime," meaning we can decontaminate your facility without you having to power down your hardware.
We use industrial ULPA and HEPA-filtered vacuums. These are designed to trap 99.999% of particulates so they aren't just blown back into the air.
HEPA filters trap particles down to 0.3 microns. ULPA filters go much further, trapping particles as small as 0.12 microns, which is essential for sterile fields.
Yes, we follow ICRA standards to provide terminal sterilization for medical and research environments.
ESD stands for Electrostatic Discharge. We use specialized tools and non-conductive chemistry to ensure we don't create a static spark that could fry sensitive electronics.
Most industry standards recommend a deep decontamination once or twice a year, with quarterly particulate audits to monitor air quality.
Pricing & Contracts
Our "Infrastructure Baseline" service for small network closets starts at $2450.
The cost reflects the specialized equipment, the certification of our technicians, and the high level of insurance required to work around multi-million dollar hardware.
Absolutely. Our "Zenith Protocol" for large-scale enterprise facilities is entirely customized based on your square footage and compliance needs.
Trust Grid Services provides professional, data-driven site audits starting at $2450. This fee covers the use of specialized HEPA-monitoring equipment and includes a detailed particulate analysis report. If you choose to move forward with a full service contract, a portion of the audit fee may be credited toward your first sanitization.
Yes, we provide "Long-Term Integrity" contracts for facilities that require quarterly or bi-annual remediation.
While not required, we recommend a facility manager be available to provide access to secure zones and sub-floor areas.
Pricing & Contracts
It is the international standard for cleanroom air purity. We use it to verify that your environment is meeting the required "Class" rating for your industry.
Yes. Every project concludes with a Post-Service Technical Report that includes particulate counts and verification of work.
Yes. Our reports are designed to serve as audit-ready documentation for facility insurance and regulatory compliance.
These are the cooling and environmental guidelines for data centers. We follow these to ensure our cleaning helps your hardware stay at the right temperature.
All Trust Grid technicians undergo rigorous training in mission-critical protocols and ESD safety.
Safety & Risk Mitigation
We use a "top-down" vacuuming method with ULPA filtration and specialized "tack cloths" that trap dust rather than spreading it.
Our technicians are trained on your specific facility's emergency protocols before we begin any work.
Yes. We only use non-conductive, non-corrosive, and residue-free chemistry specifically approved for technical environments.
We use "low-moisture" techniques. We never use wet mops or open liquids near active hardware.
We maintain comprehensive liability insurance specifically rated for working in high-value technical and medical environments.
Facility-Specific Questions
Yes. Sub-floor plenum cleaning is one of our primary specializations.
Yes. We can perform overhead decontamination to prevent dust from falling into your racks from ceiling tiles or cable trays.
We focus on decontamination and sterilization. For specific bio-hazard disposal, we coordinate with your facility’s existing waste management.
Yes, our "Zenith Protocol" is designed specifically for ISO-rated cleanrooms and clinical environments.
Yes. These smaller network rooms are often the most neglected and are covered under our "Baseline" tier.
Final Logistics
A small server room can be completed in a few hours, while large data centers may take several days of phased work.
To ensure focused attention on your decontamination project, we typically schedule intensive work during late evening or overnight hours.
The best way to start is by requesting a Baseline Site Audit through our contact form to see where your facility currently stands.